• What is age restriction?

You must be aged 20 years or older to enter the Gaming areas at SKYCITY Hamilton.

  • What is the dress code?

At SKYCITY, we are proud to provide you with a world-class environment to enjoy. We require a neat and tidy standard of dress at all times.

The following items are not appropriate:

    • Torn or damaged clothing (except fashionably distressed items)
    • Dirty clothing or footwear
    • Safety or trade clothing (eg safety vests)
    • Sleeveless tops on men
    • Jandals or flip flops from 9pm to 5am
    • Gang patches or insignia
    • Hats or caps (except for religious or medical reasons)
    • Sunglasses 

SKYCITY reserves the right to refuse entry where patrons are not appropriately dressed. Click here to view the full Dress Code standards.

  • What form of identification is considered valid?

SKYCITY accepts the below as a form of identification:

    • your current New Zealand passport; or
    • your current New Zealand Driver’s Licence; or
    • your current New Zealand firearms licence; or
    • your 18+ Card with photo; or
    • your current Super Gold Card with photo; or
    • your current foreign passport (containing your name, date of birth, photograph and signature); or
    • your International Driver’s Licence (containing your name, date of birth, photograph and signature); or
    • your current foreign national identity card (containing your name, date of birth and photograph)
  • How can I sign up for Premier Rewards?

Signing up to Premier Rewards is free. Provided you are over the age of 20 and not excluded from entering SKYCITY's premises you can sign up at the Premier Rewards Station at the Casino.

  • I have concerns about a friend or family member, how do I stop them visiting?

At SKYCITY there are two ways to control your gambling: Self-identified exclusion and Third Party Exclusion. You can either call and speak to our Host Responsibility on 09 363 6000, or if you are at the Casino, please visit the Security desk or speak to one of our security team. More information can be found here.